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CS crashes when exporting to MP4 format, and my cursor looks weird
I just downloaded CS a few days ago and have been playing with it for a few days. I have been able to make it work, but have a few issues I can't work out. Fair warning: I am not a super techie with this kind of thing, so bear with me if I don't provide everything necessary the first time, or ask a silly question.
First, whenever I try to record a video and export to the MP4 format, CS crashes at around the 95-97% mark during the export process. The file actually appears in my export folder, but it is all black. It plays (the play bar at the bottom progresses through the length the video was), but the screen is black. I have been able to record in the AVI format just fine, and then convert the file using a converter, but that's just one extra, and annoying step. Any thoughts?
Also, regardless of the file format I choose, my cursor always looks odd (see the black marks on it here? http://imgur.com/Os8tbOz). I haven't changed ANY of the cursor settings, or added any enhancements to the way the program installs. This is just the way it appears. Have you seen this before? Any fixes?
Here are the stats of my computer I can think to post. If you need more to diagnose the issue, just let me know:
- Version of CS - 2.7.2 build on mercurial release r326
- Windows 7 - 64 bit
- i7-3615QM Processor @ 2.30 GHz
- 8 GB memory
- The codec I downloaded was on xvid's website (http://www.xvid.org/Downloads.15.0.html). CS lists it as "Xvid MPEG-4 Codec" on the video options screen, though I've had the same experience using the Microsoft 1 codec that comes with CS
- Video options are set to capture frames every 2 milliseconds, and playback at 500 frames/second with the auto adjust and lock capture and playback rates boxes checked
- Xvid settings are set to "Xvid HD 1080", with single pass encoding. Target equalizer is set to 1.00 and the quality preset is set to "General Purpose"
- Recording region is set to "Window"
- I am recording audio on my microphone
Thanks!
First, whenever I try to record a video and export to the MP4 format, CS crashes at around the 95-97% mark during the export process. The file actually appears in my export folder, but it is all black. It plays (the play bar at the bottom progresses through the length the video was), but the screen is black. I have been able to record in the AVI format just fine, and then convert the file using a converter, but that's just one extra, and annoying step. Any thoughts?
Also, regardless of the file format I choose, my cursor always looks odd (see the black marks on it here? http://imgur.com/Os8tbOz). I haven't changed ANY of the cursor settings, or added any enhancements to the way the program installs. This is just the way it appears. Have you seen this before? Any fixes?
Here are the stats of my computer I can think to post. If you need more to diagnose the issue, just let me know:
- Version of CS - 2.7.2 build on mercurial release r326
- Windows 7 - 64 bit
- i7-3615QM Processor @ 2.30 GHz
- 8 GB memory
- The codec I downloaded was on xvid's website (http://www.xvid.org/Downloads.15.0.html). CS lists it as "Xvid MPEG-4 Codec" on the video options screen, though I've had the same experience using the Microsoft 1 codec that comes with CS
- Video options are set to capture frames every 2 milliseconds, and playback at 500 frames/second with the auto adjust and lock capture and playback rates boxes checked
- Xvid settings are set to "Xvid HD 1080", with single pass encoding. Target equalizer is set to 1.00 and the quality preset is set to "General Purpose"
- Recording region is set to "Window"
- I am recording audio on my microphone
Thanks!
Comments
The MP4 converter may still be having issues. It actually is just running an AVI recording through ffmpeg automatically, so...
I don't know why you'd get a black screen from it, though, when the same region does fine in an AVI. You're doing a 1080p region, so it should not balk at that other than to tax your resources a bit. Does it give you any grief with a 720p recording?
Terry
I also tried the setting changes you recommended, and none of them fixed the way my cursor looks, along with a few different combination of those settings. I thought it might be due to a setting I have that puts a shadow under the arrow, so I turned it off on my Control Panel, but there was no change.
Here is an article I posted on my site on optimizing for video. The first few steps alone may fix your cursor. It might be Aero alone doing it. (In fact, this article should be posted in the sticky topics up top!)
http://screencasttutorial.org/56/optimize-windows-7-for-video-recording-and-streaming-734
Yes, anything you find in that temp folder is an incomplete file. It can be retrieved by VirtualDub sometimes - see this video on that:
Richard
Ken