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Issues with saving cam studio files

edited November 2014 in Support
hey, I have been trying to record various windows and screen regions yet when I finish the recording wether it would be in avi format or mp4 it wont save. if it's recording in avi when it pops to save it doesn't give me a choice for file type so it stays empty. and if im recording in mp4 it tells me failed to start mp4 converter. Can someone please help me with this issue as I want to start recording on my pc.



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